Privacy policy

This privacy policy explains how PRNA LLC (“PRNA,” “we,” “us”) collects, uses and protects your personal information when you visit prnawellness.com, take a quiz, book a session, buy a product or service, or otherwise communicate with us (together, the “Services”). By using the Services, you agree to this policy.

Information we collect

Information you give us. This may include:

• Contact details such as your name, email address, phone number and mailing address
• Booking and payment details such as appointment selections and billing information (card numbers are handled by our payment processor; we do not store them)
• Quiz answers and intake questionnaire responses, which may include health and lifestyle information you choose to share
• Messages you send us by email, form, text or social media
• Hair samples you mail to us for remote bioenergetic scans

Information collected automatically. When you visit the site we, and the service providers we use, may collect device and browser information, IP address, pages viewed and how you interacted with them, using cookies, pixels and similar technologies.

How we use your information

• To schedule, provide and follow up on sessions, scans and memberships
• To prepare your wellness recommendations and protocol
• To process payments and send receipts and appointment reminders
• To send emails or texts about our offers, content and events, if you’ve opted in (you can unsubscribe anytime)
• To improve the site and understand which content is helpful
• To comply with legal obligations and protect our rights

Health information

Information you share in quizzes, intake forms and sessions is used only to provide your services and recommendations. We do not sell it and do not use it for advertising. PRNA is a holistic wellness practice and is not a HIPAA-covered entity, but we follow reasonable confidentiality practices and only share this information with your written consent or where required by law.

How we share information

We do not sell your personal information. We share it only with:

• Service providers who help us run the business, such as our website and CRM platform (FGFunnels), scheduling, payment processing, email and text messaging, and membership hosting (Skool)
• Product partners, such as a supplement dispensary, when you choose to order through them
• Authorities, when required by law, subpoena or court order, or to prevent serious harm
• A successor business, if PRNA is involved in a merger, sale or similar transaction

Text messaging opt-in data and consent are never shared with third parties for their marketing purposes.

Cookies and analytics

We use cookies to make the site work, remember your preferences and understand traffic. You can block or delete cookies in your browser settings, though some features may not work as expected.

Third-party links

Our site links to other platforms, including Skool, Amazon, Spotify, Instagram, TikTok and our booking pages. Their own privacy policies apply when you use them.

Your rights and choices

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of marketing. Email [email protected] to make a request. We may need to verify your identity first, and we won’t treat you differently for exercising your rights.

Security and retention

We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure. We keep information for as long as needed to provide services, meet legal and record-keeping obligations and resolve disputes.

Children

Our site is not directed to children under 13, and we do not knowingly collect their information online. Services for minors are provided only with the consent and involvement of a parent or legal guardian.

Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it last changed.

Contact

PRNA LLC, Las Vegas & Henderson, Nevada. Email [email protected].